The firm was retained by one of its clients, a Fortune 500 company, to defend claims brought by a software company. Plaintiff essentially alleged breach of a contract related to the design and licensing of a software system designed to train new employees. Because the system never worked as anticipated, the client had refused to pay for it. Upon retention, the firm went on the attack, filing cross-claims and taking aggressive discovery. Following several months of discovery, during which the firm obtained information related to the software company’s breach of contract, the case was mediated. Plaintiff agreed to pay our client in exchange for the dismissal of the cross-claims. The firm’s client, after being sued, obtained a net positive recovery.